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WAY FIVE:
CONVERSATIONS
- Winston Churchill
Courage is what it takes to stand up and speak, and to sit down and listen.
1. Understand and practice active listening techniques.
2. Establish your authority and credibility.
3. Develop questioning skills to get a clearer picture of the issues and challenges.
4. Lead on one-to-one conversations.
5. Handle tough talking scenarios. Turn difficult issues into constructive solutions.
6. Build rapport with your team, stakeholders and your clients.
The benefits:
Purposeful and more impactful conversations, achieving clearer goals & relevant outcomes for all concerned. It helps build trusting relationships, leadership authority, improved performance & a healthier working environment.
- David Whyte
… the conversations are not about the work, they are the work.
READY TO TRAIN EIGHT WAYS?
Our interactive training sessions will help you:
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